Frequently Asked Questions
Unveiling the details behind your clandestine style.
How long does it take for my order to arrive?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on customs processing.
What is your return policy for mystery apparel?
We offer a 30-day return window for all unworn items with original tags attached. Please note that mystery bundle items must be returned as a complete set.
How do I ensure I choose the correct size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specific chest, waist, and length dimensions.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, Masters of Mystery is committed to ethical fashion. We use organic cotton and recycled polyester in 80% of our collections to ensure high quality with a lower environmental impact.
Can I track my package in real-time?
Once your order is dispatched, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery's progress.